Frequently Asked Questions

Everything you need to know about shopping with Call It Spring Canada.

What is your return policy for online orders?

We offer a 30-day return policy from the date of purchase. Items must be unworn, in their original packaging, and accompanied by the original receipt or packing slip.

Does Call It Spring offer free shipping in Canada?

Yes, we offer free standard shipping on all Canadian orders over $75. For orders below this amount, a flat rate shipping fee will be applied at checkout.

Are your products vegan and sustainable?

Yes! Call It Spring is proud to be a PETA-approved vegan brand. We are committed to using sustainable materials and ensuring our products are 100% free from animal-derived components.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.

Can I return an online purchase in-store?

Absolutely. You can return or exchange your online purchase at any Call It Spring retail location across Canada. Please bring your order confirmation email as proof of purchase.

What payment methods do you accept?

We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal and Afterpay for flexible interest-free installments.